Orders
Q: Can I cancel products on my order?
Q: Can I add products to my existing order?
Q: I'm a private person and I don't have a company - can I place an order?
Q: Do you offer additional discounts when buying in large volume?
Q: How much duties and taxes will I have to pay?
Q: Can I cancel products on my order?
Please contact customer service within 24 hours of placing the order to request a cancellation. Please note that once your order has been processed, it would be impossible to cancel.
Q: Can I add products to my existing order?
We can not add products to an existing order. You have to place a new separate order.
Q: I'm a private person and I don't have a company - can I place an order?
We only sell to companies in the aesthetic business.
Q: Do you offer additional discounts when buying in large volume?
If you are interested in wholesale prices for large volume purchases, please contact us at: contact@primedermasupply.com
Q: How much duties and taxes will I have to pay?
We do not charge sales tax. However, you will be required to pay duties as the importer of the products which you have ordered. The amount will depend on your country and region and we encourage to do your research prior to placing the order to avoid any surprises.